Refund & Returns Policy
Last Updated: August 5, 2026
1. Domain Purchases
Every domain listed on Unstoppable Pages is sold through its dedicated landing page or through one of our sales partners — including Spaceship, GoDaddy (Afternic), and Atom.com — using escrow-protected payment. Escrow protection means your payment is only released to the seller after the domain has been successfully transferred to you.
- If the seller cannot complete the transfer for any reason, you are entitled to a full refund of the purchase price.
- If the domain is not delivered within the timeframe stated on the domain's landing page, contact us and we will investigate and, if the transfer cannot be completed, issue a full refund.
- For purchases completed through a sales partner (Spaceship, GoDaddy/Afternic, Atom.com), that partner's escrow and resolution process applies, and we will cooperate with them to ensure a refund if the transfer fails.
2. Payment Plans
Where a domain is offered with a payment plan, the installments you have paid are held against the final purchase price and are non-refundable once the domain has been transferred to you. If a transfer cannot be completed, all installments paid to date are refunded in full.
3. Creative & Agency Services
For branding, design, development, and automation engagements paid through PayPal or Polar.sh, refunds are governed by the Statement of Work or contract signed for that engagement:
- Cancellation before work begins: Any deposit paid is refunded in full.
- Cancellation mid-project: You are refunded for any work not yet completed, based on the progress milestone billing defined in your contract.
- Completed deliverables: Fees are non-refundable once the deliverable has been accepted.
- Refunds, where applicable, are issued back to the original payment method (PayPal or Polar.sh) within 10 business days of approval.
4. Newsletter & Marketing
Unsubscribing from our newsletter is free and immediate. Every marketing email we send includes a one-click unsubscribe link. You may also request removal from our lists at any time by emailing us.
5. How to Request a Refund
To request a refund, email us at [email protected] with your order details (domain name, purchase date, and any reference numbers). We will respond within 5 business days. Approved refunds are returned to the original payment method within 10 business days of approval.
6. Contact
Questions about this policy can be directed to [email protected] or to our registered office shown in the site footer.